Terms & Conditions
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Welcome to Signature Property Cleaning.
By accessing or using our website and services, you agree to the following Terms and Conditions.
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1. Services
Signature Property Cleaning provides residential and commercial cleaning services as agreed upon at the time of booking.
All services are subject to availability and confirmation.
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2. Quotes and Pricing
All quotes provided are based on the information supplied at the time of enquiry.
We reserve the right to adjust pricing if:
The scope of work changes
The condition of the property differs from what was disclosed
Additional services are requested
3. Bookings and Cancellations
Bookings must be confirmed prior to service.
We require reasonable notice for cancellations or rescheduling. Late cancellations may incur a fee.
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4. Access to Property
Clients must provide safe and reasonable access to the property at the scheduled time.
If access is not provided, a cancellation or call-out fee may apply.
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5. Payments
Payment terms will be agreed upon at the time of booking.
All payments must be made within the agreed timeframe. Late payments may result in additional fees or suspension of services.
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6. Client Responsibilities
Clients agree to:
Provide accurate and complete information about the property and services required
Ensure a safe working environment
Advise of any hazards, risks, or special requirements prior to service
7. Satisfaction and Complaints
If you are not satisfied with a service, please notify us within 24 hours.
We will make reasonable efforts to address and resolve any concerns.
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8. Liability
We take care in providing our services; however, to the extent permitted by law:
We are not liable for pre-existing damage
We are not responsible for normal wear and tear
Liability is limited to the cost of the service provided
9. Website Use
The content on this website is for general information only and may be updated without notice.
You agree not to misuse the website or attempt to interfere with its functionality.
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10. Privacy
Your use of this website is also governed by our Privacy Policy.
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11. Changes to Terms
We may update these Terms and Conditions from time to time. The latest version will be available on our website.
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12. Contact Us
If you have any questions about these Terms and Conditions, please contact:
Signature Property Cleaning
hello@signaturePcleaning.com
0433 113 433